Last Updated: April 23, 2024

At gioco-magico, we prioritize your privacy. This policy outlines how we gather, use, and safeguard your personal data when you engage with our services. It also explains your rights and the legal measures in place to protect your information.

By using our platform, you agree to the collection and processing of your data as outlined in this Privacy Policy, helping us optimize and enhance your experience.

Key Definitions & Terminology
Interpretation
Certain terms in this document have predefined meanings, which remain unchanged whether used in singular or plural form.

Essential Definitions:

Account: A personalized profile granting you access to our services and features.

Affiliate: Any organization that owns, is owned by, or shares common control with another entity (at least 50% voting rights).

Company ("We," "Us," "Our"): Refers to gioco-magico, a solar energy solutions provider based at 2, Mehar Chand Market, Lodhi Colony, Delhi, India.

Cookies: Small data files stored on your device that track browsing preferences and improve functionality.

Country: This policy applies to users in Delhi, India.

Device: Any internet-connected device such as a smartphone, tablet, or computer used to access our services.

Personal Data: Any information that can be used to directly or indirectly identify an individual.

Service: The gioco-magico website and all related digital offerings.

Service Provider: Third-party companies or individuals who assist us in delivering, analyzing, or enhancing our services.

Usage Data: Automatically collected insights, including browsing history, time spent on pages, and interaction logs.

Website: The gioco-magico platform, accessible at gioco-magico.com.

You: Refers to the user accessing our service, whether as an individual or a business representative.

Data Collection & Usage

What Information We Collect

To deliver a seamless experience, we may request personally identifiable details such as:

- Email Address
- Phone Number
- Residential Address (City, State, ZIP Code)
- Browsing and Usage Data

How We Gather Usage Data

Our system automatically collects data during your interactions with our platform, including:

- Device IP address, browser type, and version
- Pages visited and time spent on them
- Timestamp and session duration
- Mobile device details, such as model and OS version

Tracking Technologies & Cookies

To improve navigation and analyze user behavior, we use various tracking tools:

Cookies: Small data files that optimize site functionality. You may disable them via browser settings, but this may affect certain features.
Web Beacons: Digital markers embedded in pages and emails to track user engagement, such as email opens and site interactions.

Types of Cookies We Use:

Essential Cookies: Enable fundamental site functions, security, and authentication.
Consent-Based Cookies: Record whether you have accepted our cookie policies.
Functionality Cookies: Store login credentials, language settings, and other preferences for a personalized experience.

For more details on managing cookies, please visit our Cookie Policy section.

How We Utilize Your Information
Your personal data is processed to:

- Provide and maintain seamless access to our services
- Manage your account and personalize user interactions
- Fulfill contractual obligations for purchases and subscriptions
- Keep you informed with updates, notifications, and promotional content
- Respond to customer inquiries and offer dedicated support
- Evaluate user behavior to refine and enhance our services

Sharing Your Information
We may disclose your personal data under the following circumstances:

- With trusted third-party service providers for operational and analytical purposes
- As part of mergers, acquisitions, or corporate restructuring where data transfers occur
- To affiliated companies to streamline service delivery
- In collaboration with business partners for marketing and promotional initiatives
- Publicly, when you voluntarily share details via community forums or interactive features

Data Retention Policy
Your personal data is stored only for as long as necessary to serve its intended purpose, in line with legal, regulatory, and operational requirements.

Certain usage data may be retained for security auditing, performance evaluation, or compliance with regulatory obligations.

Data Security & International Transfers
Your information may be processed and stored across various secure locations, including outside your home jurisdiction, based on our operational needs.

By using our services, you acknowledge and agree to these transfers as per the terms of this Privacy Policy.

We take stringent security measures to protect your personal data and prevent unauthorized access. Transfers to third parties will only occur with strict adherence to data protection protocols.

Your Right to Erase Personal Data
You have the right to request the removal of your personal information from our records.

Some data may be deletable directly through your account settings, while other requests can be processed via our support team. However, some data may need to be retained to comply with legal obligations.

Disclosure of Personal Information
Corporate Transactions: In the event of business acquisitions, mergers, or asset sales, your personal data may be transferred to the new ownership. Prior notice will be provided in such cases.

Legal Compliance: We may be required to disclose personal data in response to legal obligations, including government or law enforcement requests.

Other Legal Circumstances: Your personal information may also be disclosed if necessary to:

- Comply with applicable laws and regulations
- Protect the rights, property, and interests of gioco-magico
- Investigate and prevent fraudulent activity or cyber threats
- Ensure the safety and security of users and the public
- Defend against legal claims or disputes

Data Security Measures
We implement industry-standard security measures to safeguard your personal data. However, while we take every precaution, no digital transmission or storage system is entirely impenetrable.

Children’s Privacy Protection
Our services are not designed for individuals under 13 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us, and we will take immediate action to remove it.

Where legally required, parental consent may be requested before processing any minor’s data.

External Links
Our website may include links to third-party platforms. We are not responsible for the content, policies, or data practices of external sites. We strongly recommend reviewing their privacy policies before engaging with them.

Privacy Policy Updates
We reserve the right to amend our Privacy Policy periodically. Any changes will be published on this page.

In case of significant updates, we will notify you via email or a visible notice on our platform before new terms take effect. The "Last Updated" date at the top of this page will reflect the most recent modifications.

We encourage you to check this policy regularly to stay informed about how we manage your data.

Contact Information
For any privacy-related inquiries, please reach out to us:

Email: info@gioco-magico.com
Phone: +91 011 247 128 67